Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a hassle-free 7-day return policy for any manufacturing defects or transit damages. We are committed to providing high-quality furniture that meets your expectations for comfort and durability.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to 'My Orders' to select the item you wish to return within 7 days of delivery.

• 2.
  Upload Documentation

  Provide clear photographs of the product, including close-ups of any damages or defects, to help our quality control team assess the claim.

• 3.
  Quality Inspection

  Our logistics partner will schedule a visit to inspect the furniture and ensure it is in its original condition with all tags and packaging intact.

• 4.
  Refund Processing

  Once the item is successfully picked up and verified at our warehouse, your refund will be initiated to the original payment method within 7-10 business days.